“To All Past and Current Clients of QNS I Owe You A Sincere Apology…”
From the Desk of: John A Zanazzi
Former Owner Quality Networking Solutions, Inc.
4040 E. McDowell Rd, #206
Phoenix, AZ 85008
Let me explain…
In order to expand into new markets and services I took on a new Partner. In doing so we had our share of hiccups. I also realize that we may have messed up and said or did something to cause you to stop doing business with us. If that’s the case, I owe you an apology for not doing the right thing.
In order to give you the level of service you expect from Quality Networking Solutions, I am giving you my personal cell phone number, 602-487-0760. I promise if you call me, I will give you the service you deserve. Please call me for any reason.
Or maybe you did not try to call me, but I was looking over my client list the other day and I noticed that we have not spoken in quite some time. As a matter of fact, I’m embarrassed that I’ve left so much time lapse since our last visit.
Maybe you’ve just been busy and haven’t needed our services. If that’s the case, then I owe you an apology for not doing a better job of staying in touch. In order to give you the level of support our clients have come to expect in our 13 years of business, we have a number of new and exciting changes for our clients.
The biggest change is that I will no longer be President of Quality Networking Solutions. I am starting a new company Janazz, LLC. This will allow me to get back to what I believe to be the most important thing possible giving you the quality service you expect and deserve. To be certain you can always get a hold of me; I am giving you my personal cell phone number 602-487-0760 and personal email (zanazzi at qwest.net). Feel free to contact me for any reason. I promise to get back to you.
Either way, I miss having you as a client and I wanted to see if there is anything I can do to “right my wrongs” and win back your business. To that end, I’d like to give you 2 free hours of computer support.
How Can You Use Your 2 Free Hours?
Maybe you don’t have an urgent problem that needs to be fixed immediately. Maybe you think you’ve got your computer network “handled.”
Besides, by the time you put out all of the daily fires and get the crisis of the day fixed who has time to think about the reliability and security of your computer network?
After all, if it ‘aint broke, why fix it?
I completely understand and that is exactly why you need to say “yes” to these 2 free hours.
Even if you don’t have an immediate problem, you can use your 2 free hours of network support to have us audit your network for lurking problems that could turn into bigger, more disastrous events costing you thousands in lost productivity and computer repair bills.
At
no charge, we can come on site and…
§ Check your network’s current
security against hacker attacks, theft, worms, viruses, and even employee
sabotage.
§ Scan and remove spyware that is
secretly stealing your company’s bandwidth, jeopardizing the speed of your
computer system, and embezzling confidential information about you, your
employees, and your business.
§ Check your network backup to
make sure they are working properly and accurately saving all of the critical
files and information you would NEVER want to lose.
§ Diagnose slow, unstable PCs.
§ Perform a quick network
“tune-up” to make programs and files load faster.
§ Check for critical security
patches that will protect you from newly discovered viruses, worms, and
security loop holes.
§ Discuss a project or upgrade you are considering, or give you a second opinion on a quote you received.
There Are No Strings Attached
I also want to be very clear that there are no expectations on our part for you to do or buy anything when you take us up on our offer.
As a matter of fact, I will give you my personal guarantee that you won’t have to deal with a pushy, arrogant sales person because I don’t appreciate heavy sales pressure any more than you do.
We Only Want One Thing…
All we want is an opportunity to make things right and earn back your business. Please call me direct at 602-487-0760 with any questions, comments, or to take us up on the free service call.
Sincerely,
John A Zanazzi
Former Owner Quality Networking Solutions, Inc.
4040 E. McDowell Rd, #206
Phoenix, AZ 85008
P.S. I would sincerely appreciate any comments you have – good or bad. If you don’t want to call, would you at least send me an e-mail letting me know of any concerns you have? Please call me direct at 602-487-0760.
My personal e-mail address is zanazzi at qwest.net
To whom it may concern.
“John has been helping me with my computer problems for over one year and no matter what the problem is he always able figure it out quickly and efficiently. He always arrives on time even when his call was an emergency. He comes to both my home and business, and is very professional and enthusiast in his manner. I really appreciate all his help and expertise and would highly recommend John to my family, friends or business associate of mine.”
Sincerely,
Robert Sundberg, D.D.S.
“We have been using QNS for over 2 years now. Prior to using QNS we contracted with two other companies for our network support. This led some bad experiences with the two other companies. These companies were dishonest and overcharged us. QNS is a great company with integrity. They have never over charged us. They have never left us in a bind and go the extra mile for their clients.
QNS does what they say they will do and do it quickly. Since we have contacted with QNS have had much fewer computer problems. This resulted in our network being up 99 per cent of the time and also saved us a lot of money. When we do have a problem they are quick to respond to fix the issue.
You give us WOW service. When our system doesn’t work right and we need it fixed “now”, that happens as quickly as humanly possible. I appreciate that more than anything. I have complete confidence in your service and would highly recommend your company without any reservations”.
Thank you for your fine service,
Rhonda, OBGYN Consultants and Sonora Women’s Health care.
I want to repeat this again and again:
All we want is an opportunity to make things right and earn back your business. Please call me direct at 602-487-0760 with any questions, comments, or to take us up on the free service call. Or email me at john@qnsemail.com